Absolutely Disgraceful

<p>I have 5, F I V E, contacts with Vodacom......</p> <p>1. I went to upgrade one of my contracts in March, only to discover that they upgraded the wrong contract. So because they could not switch them, I had to pay, out of my our pocket, for a sim swap! But you, Vodacom, ****ed up.</p> <p>2. The two contracts that they stuffed up on, I specifically requested that they be top up contracts.... This was not done.... </p> <p>3. Therefore, my 1GB contract, which should only be R75 per month, as I own the IPad... Has always had addition service contents added! </p> <p>4. My July statement, on this iPad, to which I received 2, one up until the 25th June,I have a bill for R753.. The section needs statement was from the 26th of June till the 3rd July... For wait for it, R1357... This is for data?? But funny thing is, this iPad is never out of wifi and is never used, this account is a lie and an impossibility!! So I went to Vodacom gateway to sort it out...... 3 weeks later, when the debit went off... Nothing! So, I reversed the debit, as I refuse to pay for something I haven't used, and went back to gateway to sort this out. This is when I discovered that neither of my top up contracts where made top up.... But will they back date it, even if it's their stuff up... No! As I reversed the debit, I totaled all my other contracts and paid that amount over to Vodacom. </p> <p>5. Today I receive my new statement.... No credit has been made. No one has bothered to phone me back to sort this out... I requested a detailed statement of that data usage, which I am entitled too, and have yet to receive. </p> <p> </p> <p>I cannot believe the service I have received. Vodacom is the most expensive network, because we're supposed to be receiving the best customer service... No one does **** at Vodacom... They just sit there and pretend to do something for a salary. </p> <p> </p> <p>I WILL BE CANCELLING ALL MY CONTRACTS AND I WILL TAKE THIS ISSUE TO MY ATTORNEY!!! </p> <p> </p> <p>Who wants to bet that this will be ignored as well? </p> <p> </p>