Absolutely Disappointed!

I have been trying to cancel a data sim card since the 31st of January 2024. I had 2 numbers which honestly I didn't even know there were 2 but that's not the point. I requested that both numbers be cancelled as it was well after the contract date. They cancelled only 1 number. I rep**** and asked them to please cancel the other number yet they keep confirming cancellation of just the one number and I keep being debited and Invoiced. I don't understand why the struggle. With Telkom it was so easy to cancel a contract that has come to an end but I am begging vodacom to honor the end of the contract