Absolutely bad services

<p>This message is on behalf of my Mother to Vodacom:</p> <p>In Dec 2016 2.5 GB just disappeared from my 5G Wif-fi data. After requiring why, Vodacom promised to credit me with it. I never received the credit. In January 2017 I get a bill of R1500. Vodacom reduced it to R155.00 after I contacted them. On 1 February an amount of R600+ went of my account. My monthly subs are R256 and with the extra R155 amount to R411.00, but R600+ were deducted. Why? I had 1.14GB left to carry over to February, but only .14GB was carried over. Why? I am totally sick and tired of Vodacom. If all these issues are not resolved to MY satisfaction, I will go the legal route and this is final. I’VE HAD IT WITH VODACOM!</p> <p> </p>