Absolutely Atrocious!

Without doubt, the worst ISP in the country. Their so-called "Wireless Business" service is an absolute joke. The service is unreliable with repeated outages all day long. In fact, the first outages began 4 hours after the service was installed. Since installation in 2020, I have managed a record breaking 6 days without an outage. Logging any issues with their Helpdesk is near impossible, there is hardly any response to any logged tickets and on top of that the Corporate Account Manager doesn't respond. I've resorted to having my NMS log each and every failure with their Helpdesk hoping that perhaps that might wake them up. Alas, spamming them to death doesn't appear to work either. I'm logging over 100 failures a day and there is still no resolution. No attempt to even fix the issue. Absolutely Laughable. I'm now sending this to our legal department to cancel. I can only warn potential customers to stay well clear of Vodacom.