AS
ANDRE S

1 reviews | Active since Mar 2009

01 Apr 2025, 10:39

Absolutely appalling service from Vodacom!

Absolutely appalling service from Vodacom! After 10 days of battling, 4 days without internet, and 4 visits to the Walker Dr store, I've had enough. Each time, we've been fed excuses about Vodacom national system problems.

To add insult to injury, they've taken my money for a contract that was changed without my consent, and we're still waiting for an upgrade that was promised.

Unacceptable, BAD service! Quick to "*****" our money. VODACOM SUCK!!!!!! Vodacom, get your act together!

0
Replies (1)
Vodacom
Vodacom's reply01 Apr 2025, 12:08
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team