AS
ANDRE S
1 reviews | Active since Mar 2009
01 Apr 2025, 10:39
Absolutely appalling service from Vodacom!
Absolutely appalling service from Vodacom! After 10 days of battling, 4 days without internet, and 4 visits to the Walker Dr store, I've had enough. Each time, we've been fed excuses about Vodacom national system problems.
To add insult to injury, they've taken my money for a contract that was changed without my consent, and we're still waiting for an upgrade that was promised.
Unacceptable, BAD service! Quick to "*****" our money. VODACOM SUCK!!!!!! Vodacom, get your act together!
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Replies (1)Vodacom's replyOfficial
01 Apr 2025, 12:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Apr 2025, 12:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
