SB
Sean B
1 reviews | Active since May 2018
17 Apr 2019, 14:52
Absolutely A Shame
After speaking to a consultant yesterday in the issues of my order, nothing was resolved, i was promised feedback CALL this morning, it NEVER HAPPNED ! The lady that assisted me yesterday never bothered to call me back today as promised, i wrote another review, yet not even a response. I left comments NO RESPONSE ON THAT EITHER !
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Vodacom's replyOfficial
17 Apr 2019, 15:36 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Apr 2019, 15:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team