1 reviews | Active since Dec 2017
Absolute worst service
Good day
I loaded 100MG of Data this morning at around 8:30 by 13:20 this afternoon I got a message from Vodacom that my data was depleted after I've only Whatsapp my 2 daughters. After receiving a reminder that my data was on 24 MG left I immediately closed Whatsapp that was open at that stage 2 minutes later I receive another sms to tell me that my data was depleted. Vodacom is *****ing our DATA. This is a totally money making **** and we as the consumer is the ones that is having the bad side of it all. This is not the first time that this has happened. I am very disapointed in Vodacom's service. They waste time by asking stupid questions but can't sort out the problem. After my last complaint to them it was better for a while but then then it started happening again. What should us as consumers do. I don't have money to throw around to buy data every day. Please help
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day,
Feedback has been provided.
Regards,
RM
Best regards,
Good day,
Feedback has been provided.
Regards,
RM
Best regards,
