Absolute worst customer service experience !!!!!!!!!!!!!!!!!!!!!!1

Vodacom Canal Walk – Robe absolute worst customer service experience where I’ve had to run after Vodacom to notify me if my phone was available for pick up, to find out that the phone wasn’t even fixed twice. Meaning they have to rebook the phone for the 3rd time.

No communication was made with me and I’ve been waiting for more than 3 weeks for feedback.

Everytime, I go there no one seems to know why the phone isn’t fixed.

Poor communication and lack of accountability, unfriendly staff too.