Absolute Useless Service by Vodacom

Decided to try and switch my fibre IPS from Mweb to Vodacom, I wish I had not.

Spent over a week trying to get vodacom to active my fibre, calling, emailing tweeting and such. Every single time one of their representatives promised someone would call me back or make contact, never happened. If I didn't call vodacom, I would have no idea what is happening.

No a single person could clearly tell me what is happening, absolutely shocking service, pitiful.

Accepted that vodacom is absolutely useless and decided to go back to Mweb, Mweb has been trying to active my line but say they are blocked by vodacom and they unfortunately cannot assist till vodacome releases my line.

Called vodacom for the thousand time for some to tell me that my cancellation request- SR*** is with whoever and only that person can assist and it might take up to 30 days for them to complete the activation.

Absolute horse**** service, vodacom never been connected/activated my firbre, never even used a MB and yet this is the response I get. Was in contact with Abdul Baasit Laattoe, Lorato Mokae and Lenushcar Julius who all went silent on me and don't seem to prioritize customer feedback.