Absolute Useless Company

<p>How useless can a company be. It has been more than 3 weeks and I still have no idea why Vodacom double charged me. I have been sent from pillar to post and promises were made which resulted in more excuses from the *********** staff. How difficult can it be to analyse my account and to stipulate the exact charges? Between the Call Centre, Solutions Dept and the so called Technical Dept NO ONE can explain. I am more than willing to pay the amount as per my agreement, but not the unexplained charges. </p>