Absolute useless and *********** service and employees!!
The *********** t call centre employees from vodacom contacted me on Monday to do an upgrade on one of my contracts, I spesifically ask the *********** lady if the phone I was looking for was in stock and she confirmed to me that is in stock. Completed the whole process and told me to expect delivery 3 to 5 work days. Ons Friday I haven't received any firm of correspondence regarding my upgrade so I phoned again and yet another *********** vodacom employee assured me that all is in order and the continued to send me the detailed quote documents and said I would received my phone shortly. Today I phone again and now the idiot on the other end of the line tells me the phone in question has been discontinued. What the actual **** kind of service is this????? What I will do now is just stop paying my account, I will change my bank account and then they can try and phone me everyday for payment. I will post here everyday until they fix their mistake at their own cost. Good luck getting any money from me Vodacom. Absolute horrible useless service
