WD
Wayde D

1 reviews | Active since Sept 2019

06 Nov 2019, 19:22

Absolute *******?!?!

And again you guys debit my account after the cancelations department contacted me almost a month ago??? This time debiting almost R700 for what??? **** sake can't you guys do your jobs right?

The consultant canceled my contract telephonically with me and yet it's not over? What must I do now? Who the hell do I need to speak to to sort this **** out!? Make noise on Facebook? Instagram? Twitter?

0
Replies (3)
Vodacom
Vodacom's reply07 Nov 2019, 07:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
WD
Wayde D's update07 Nov 2019, 19:35
Reviewer Update
Ah okay and you're sending again this preset reply. I kindly would like to have my money payed back into my account thank you.
WD
Wayde D's update08 Nov 2019, 18:02
Reviewer Update
Okay cool no response I'm taking to Facebook, Twitter & Instagram. This is absolute horse **** from you guys. Plus I'll be posting the ****ty replies you guys gave sent me to show how terrible and completely how incapable your company is to rectify, respond and deliver good service.