RN
Raven N

1 reviews | Active since Nov 2018

10 Sept 2022, 19:48

Absolute Terrible Service from Vodacom Fibre

Vodacom's Fibre Department is the absolute worst. Completely *********** and customer service is totally non existent. I have been having issues since 3 August 2022 and since then I have spoken to many consultants and still my issues are not resolved. Cannot even speak to a manager. I wish there was zero stars to give to them. I am sure I will get another consultant to speak to who cant resolve my issues. I regret the day I took Vodacom fibre and wish I went elsewhere.

0
Replies (1)
Vodacom
Vodacom's reply11 Sept 2022, 12:32
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team