Absolute terrible service

I took out a contract at Vodacom branch at cape gate on saturday and arrange for a sim swop from cell c to vodacom. when we wanted to use the phone on Friday after not using it out of the wifi range it didnt work. gave us a error not on the network When i call on Friday Herchell got all my information and said he would call me back on saturday. well saturday came and 11 o clock when i called i was informed that he throw my information away! And more disturbing is that Christelleer did not activate our sim card but a totally other sim card on sunday last week. the problem is that my daughter can use her phone when she have to get back to varsity and also do not have the use of her phone the whole weekend!!! what an absolute useless two people!! I had bad service at cell c but woow Vodacom beat this by far!!!! if something happening now i cant get hold of my daughter when she goes back on sunday! Great Vodacom what a bad experience!!! Must give some credit to Elzaan that assist us and try to make things right!! i hope Vodacom will apologise for this bad bad service from Christelleer and Herschell from Cape Gate Vodacom! People like that dont do Vodacom any good!