SB
Schalk B

1 reviews | Active since Jun 2016

27 Jun 2016, 13:33

Absolute terrible assistance

<p>Me and my fiance recently opened new contracts 24/06/2016</p> <p>My new number was immediately activated, yet my fiance who is porting from cellc is still waiting to be activated.</p> <p>It was done on friday it is monday 15:30 and nothing yet.</p> <p>Then i phone and complain and i am told i should be patient?!? she is without a phone, if something is to happen how the hell am i to know as she cant phone, and her old phone is broken hence the the NEW contracts.</p> <p>And this is the service she gets!?!?!</p> <p>3effin days to change to vodacom???</p>

0
Replies (1)
Vodacom
Vodacom's reply28 Jun 2016, 05:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,