1 reviews | Active since Feb 2015
Absolute **** Service
<p>Dear "Leading Network",</p> <p> </p> <p>I just tried for an hour to try and take a call from someone else. First it was a data call, through Whatsapp. But that just cuts out. Or when reconnected, there's a massive delay. Then we tried via a traditional phone call, I can't even hear the person on the other side - its just dead. My signal strength? 100%.</p> <p> </p> <p>So please tell me, why are we STILL STRUGGLING to do something really basic? Are you truly the "leading network" - not sure about that, but I am sure of the fact that you are the ****pest network on the face of the earth. Again, thank you for nothing. But remember, your loss is somebody else's gain. </p> <p> </p> <p>We all know that publishing this complaint won't do anything, cause that's the sort of company you are - ******** and money hungry. But I just want to let other people know how bad you really are. Just because I'm on prepaid doesn't mean that I can be treated like an animal. Don't worry about the fact that I have an actual data contract with you - but that won't be renewed. I won't even begin to tell you about the problems I have with that! </p> <p> </p> <p>I can understand if there is a problem on the network, but its a CONSTANT STRUGGLE. At home AND at the office. DAY IN DAY OUT. So what the hell!? Do you actually expect people to just accept this level of service? Yes other networks are more expensive (actually they're not, they're cheaper than the **** you have on offer), but they sure are more reliable than "the leading network". </p> <p> </p> <p>When your bosses start asking why profits are falling - remember this complaint. That's the reason why.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
