Absolute ******* !!!!

I cancelled my fiber account over 8 months ago and I am still being debited, I have argued this before and I was told it was resolved, it is now March 2021 and I am STILL being debit by this ******* provider !!!!! THERE IS ABSOLUTELY NO EFFORT BEING MADE TO RESOLVE THIS ISSUE !!!! Every ticket I open is later closed and marked as resolved even though I have not been contacted !

I am NEVER taking up any product with vodacom !!!!!!!! Further more I am requesting a letter of deadlock and escalating this to the ombudsman.