Absolute *******

Hi.

I would like to bring to you attention of the absolute poor service provided by you. My girlfriend upgraded her contract online where she got anew hisense phone and watch. Out the box there was a issue with the watch not charging. She phoned you guys the next day and you advised that the entire contract would have to be retracted so she was advised that she should take it to a store. So the very next weekend we did. It has now been a month with no feed back or any assistance from you for a brand new device that should have been replaced immediately as per the cpa act because it was taken in within 3 days. If you have some sort of shady deal with hisense that shouldn't be you customers problem. I'm eagerly waiting you poor response as for a fact I will cancel my contract application with you and go somewhere else