1 reviews | Active since Jun 2017

12 Jun 2017, 10:51

Absolute poor service Vodacom

<p>Have tried migrating a Vodacom account from "pay as you go" to contract. Handed in the contract work in April and still waiting. Have been to the Vodacom branch and phoned the branch numerous times with no success. Phoned Vodacom Business today and consultants keep transferring the call to the next department, and the next and .... No resolution. </p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply12 Jun 2017, 11:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team