1 reviews | Active since Aug 2021
Absolute Poor Service from Vodacom Fibre
Absolute incredible bad service received since my fibre line was installed at my property in FEB 2021. Since then It has been a non stop fight to receive service . I loaded lots and lots of SR and Vodacom just keep on closing them without resolving my problem Lets name but a few SR ***43, SR ***79, SR ***11, SR ***90 The complaint is that they damaged my property when installing the fibre and they refuse to fix it Vodacom keep on closing my SR saying that it is resolved thus when it rains the damage increase due to Vodacom Absolute Poor Service I even lodge a complaint at head office REF 0028 Xa G6W644VETW they came back to me and said it is nothing they can do I must take it up with fibre department. And to top everything of since 27 July 2021 my fibre line went off Loaded yet antoher SR ***34 witch is still open but still a week later no Technician to fix my line resulting in me having to buy additional Data in order to do my work from Home. Please Consumers out there consider very carefully before you install fibre from Vodacom!!!!
