NL
Norman L

1 reviews | Active since Aug 2013

01 Jun 2016, 05:51

Absolute poor service from Vodacom

<p>Hi there I wrote a review on helopeter on 19 May 2016 about poor service management from Vodacom and I am still waiting for someone to call me regards this complaint. I have spoken to the store manager at Carnival Mall who is totally incompetant to say the least. I have sent an email on Vodacoms website - no reply. I have contacted the call center - they cannot assist complaints from the store.</p>

0
Replies (1)
Vodacom
Vodacom's reply01 Jun 2016, 10:08
Official

Thank you for making contact with us,

This response serves as confirmation that your query has been received.

Please be assured that we have tasked our team to investigate and provide feedback.

Regards

Vodacom Social Media Team