Absolute poor and disgusting service!!!

I have been a dedicated Vodacom customer since my very first cellphone which I bought in 1993. Over the past few years, I have noticed a lack in concern by the employees of this fast-growing mobile service provider. <br> My cellphone contract was due for an upgrade at the end of March. <br> Firstly, I struggled to get hold of upgrades for 8 days, over one entire week! <br> Secondly, when I did eventually get through, the person helping me was of no use. As a person who uses mostly data, none of the deals appealed to me. They did not even try to assist me by matching up to their competitor's deals. I asked for them to cancel my contract, and they happily did without even much of an attempt to retain a loyal customer of over 23 years. <br> I am appalled at the nature in which I had to terminate my contract and am truly disgusted and disappointed at this lack of consideration and extremely poor service. I definitely would NOT recommend Vodacom as a service provider to anyone.