Absolute *** service

We have had Vodacom fiber as our ISP for a month now. We signed up for 8mb down and 2 mb up. It was terribly slow, so I contacted them and they said the package is slow, so I agreed to upgrade to 10mb up and 10mb down.

We continue to get no speed over 2mb down and 1mb up. I have logged 5 complaints over the phone, been there all the fixes they told me to do every call. I have called 5 times, with reference numbers yet they could not find any of my recorded complaints. They also said they were going to contact vuma that installed the fibre to test the line.

I have contacted vuma, they are as bad refusing to check it because the ISP must log the fault.

I will be cancelling all my Vodacom business accounts ASAP