1 reviews | Active since Jul 2011
Absolute inhumane actions!
My father passed away March 2015 shortly after being diagnosed with an extremely aggressive cancer. This came as a huge shock to my elderly mother. We followed the procedure, settled his last cellphone account with Vodacom, took all relevant documents including his death certificate to the local Vodacom shop. We thought it was the end of that. What a mistake! Vodacom kept on billing my late after. Several calls were made to Vodacom and the relavant documents were submitted for a second time at the same shop in Kathu. Today my mother received a whopper of an account, with the bill for every month since my father passed away. They are unprofessional, incompatent, plain and simple ******** in their actions trying to ****** money from my mother after my father's death. Shame on you you corporate bully! That is why I am with MTN! I will advice each and everyone I know what they can expect from this corporate \giant"who forgot what customer service is!"""
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Regards,
Consumer Website Team
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