Absolute Horrible Service

<p>So on the 9th January 2016, I went to Vodacom Heidelberg Mall, to get a sim card and port my number, I walked in there and they were sitting, I approached the 1st gentleman I saw, name Kugen, I asked for a sim card and that I would like to port my existing number, I gave proof of residence as well as a copy of my ID, he took my number made copies and said I can go he will Rica it and tomorrow I can place the sim card in my phone it will work, So this morning I did it and nothing tried and checked its not Rica'd yet, phoned customer service who confirmed it's not Rica'd and all they could say is sorry! So what are you doing with my personal details then Vodacom? I will be taking legal action against Vodacom. How can you employ people like this. What is the real deal. No service and dishonest lies is all I can say you get from vodacom, seems like they dont need the business just your personal details I wonder why.</p>