Absolute HORRIBLE experience with Vodacom

I have been on the phone today for more than 2 1/2 hours to enquire about a data bill. There is absolutely no assistance and I have been sent from pillar to post. Due to the absolute shocking service I have cancelled 9 contracts with Vodacom since the beginning of this week. My wife has had her contract with Vodacom with 10 years and she also cancelled due to shocking service.<br> They bill you an amount that NO ONE in Vodacom can tell you for what it is for - and then you are being penalized daily for this. <br> I have never been so frustrated with a service provider - I have just spoken to Theo (supervisor of customer care) - call got cut (what a surprise - after being on the line since 8 oclock this morning) and no Theo is not at the office today - but I have just spoke to him 5 minutes ago.<br> Absolute HORRIBLE company to work with and I would not recommend Vodacom to anyone that I know. Can not wait to cancel EVERYTHING with this company and go to a telecommunication company that will be more than willing to assist their clients.