ABSOLUTE **********

Absolutely appalling 'service'. I was immigrating and need to prematurely cancel my contract. I was told this was no problem, all I needed to do was pay a R5000 early termination fee and my account would immediately be cancelled. I received the early termination quote which I paid in April and faxed AND emailed proof to details provided by Vodacom. I was then surprisingly still charged for May's subscription fee. I sent countless emails from abroad when NO REPLY. I had to resolve to call their customer care line 3 times from abroad, spending more money on the call than my monthly contract fee. I was promised a refund, given a reference and told I'd receive the refund within 48 hours. Of course this did not happen... and furthermore, was charged again in June!!!! I just got off the phone AGAIN with their 'Helpline' who was no help at all. DO NOT USE VODACOM, THEY ARE ********** THAT WILL NOT ASSIST YOU WHEN NEEDED, BUT HAPPILY TAKE YOUR MONEY WITHOUT YOUR CONSENT.