Absolute Disgusting Service

I have a cellphone contract with this place. I have been paying late some months but never failed to pay until December 2024 when I wanted to pay,vodacom decided to bill me R2500. I had attitude coming from consultants and even after sending proof of payment with acknowledgement that I could not settle December 2024, they eventually came to R1600 which still makes zero sense as I was paying on the app. Their conclusion was that I had not paid the R100 bill added for missed debit orders and that I had to pay R1600. When I asked for an investigation to be done. They handed me over to MBD. I have been with them for years . I find this place filled with people who are not adequately trained according to my experience. I also have a phone contract with MTN and NEVER had this issue on their app or with them ever! If you are looking for a service ,for the sake of your credit score do not come here!