GK
Gabrielle K
1 reviews | Active since Nov 2025
28 Nov 2025, 08:12
Absolute disgrace!!!!! RUN FROM THIS COMPANY....
What a disaster! You cannot get through to someone higher than a call centre agent. There has been ***** on our business account for more than a year now. This entity make it impossible to sort out any dispute. Constantly say that it takes 7-14 days to work out the problem. We are passed 14 days.... 33 contracts on our profile but should only be paying for 6-8. Nearly 25 contracts added to our account without permission from the MD. CAN A PERSON WHO IS IN A HIGHER position CALL ME ASAP.....
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
28 Nov 2025, 08:42Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Nov 2025, 08:42
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
GK
Gabrielle K's updateReviewer Update
15 Dec 2025, 12:53Bontle i am still waiting for feedback as it is the 15th?
GK
Gabrielle K's update15 Dec 2025, 12:53
Reviewer Update
Bontle i am still waiting for feedback as it is the 15th?
GK
Gabrielle K's updateReviewer Update
19 Dec 2025, 08:21Hello i get given a number for the ***** department and no one answer. Can someone assist this have been since the 5th of Nov.
GK
Gabrielle K's update19 Dec 2025, 08:21
Reviewer Update
Hello i get given a number for the ***** department and no one answer. Can someone assist this have been since the 5th of Nov.