1 reviews | Active since Feb 2017

10 Mar 2017, 15:01

ABSOLUTE DISGRACE!!!!!!!!!!!!!!!!!!!! (NO. 2)

<p>And so Kulsoem Hajwanie from Vodacom phoned me on Wednesday afternoon regarding this issue. She undertook to provide me with "24 hours" of a letter of apology, a written confirmation FROM ITC and all credit bureuas that my name has been removed. It is now FRIDAY, 10 March 2017, and i've have YET TO RECEIVE ANYTHING FROM VODACOM.......AND SO HERE WE GO AGAIN......</p> <p> </p> <p>WHAT ON EARTH DO A PERSON DO WITH SUCH INCOMPETENCE?????? IS IT EVER GOING TO CHANGE, AND I AM THE ONE THAT IS BEING PREJUDICED AND MY CREDIT RECORD TARNISHED AS A RESULT OF THEIR INCOMPETENCE AND ERROR!!!!!!!!!!!!!</p> <p> </p> <p>now I cannot get hold of Kulsoem Hajwanie from Vodacom as "the subscriber is not available, try again later".......hmmmm.......and so we carry on waiting and waiting........</p>

0
Replies (2)
Vodacom
Vodacom's reply10 Mar 2017, 16:03
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

's update13 Mar 2017, 14:28
Reviewer Update

and so i'm still waiting for anybody to contact me.......and so the day has passed again.....