1 reviews | Active since Aug 2016
Absolut nightmare
<p>My contract was apparently changed to better my package by a call centre agent. I am now on leave with no available airtime or data to contact the business i run. I have been on the phone with vodacom for 2 days with promises of someone contacting me and nobody has bothered yet after stressing my urgency numerous times. Ive had to phone the call centre and asked to speak to a supervisor / manager who just put me through to a support line with more promises that someone will call me. I cannot manually top up my data or increase my airtime! Ive been into Vodacom South Coast mall and i was told they couldnt help me so i should just phone the call centre, while they sit there and play on their phones? Could someone who is able to give me some decent information to my problem get hold of me?</p>
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Best regards,
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Best regards,
5 days from my first phone call to vodacom and im still waiting for any advice ??? Truly shocking service!
5 days from my first phone call to vodacom and im still waiting for any advice ??? Truly shocking service!
As per our telephonic discussion, this query has been resolved.
Regards,
R. Maart
Best regards,
As per our telephonic discussion, this query has been resolved.
Regards,
R. Maart
Best regards,
