EB
Eugene B

1 reviews | Active since Jun 2021

25 Jun 2021, 15:02

About a cellphone contract

<div>Good day I am doing a review on vodacom,they have terrible service and they are expensive. Im being charged R800 dor a payment that I was never notefied on they also took R110 rand from my account and there argument is that I did not have the amount of funds for payment but I did have more than enough fund for the payment

A guy from homemark resubmitted my contract from vodacom and told me I will only be paying R240 and now vodacom told me I will be paying R315 a month</div>

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Replies (1)
Vodacom
Vodacom's reply26 Jun 2021, 09:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,