1 reviews | Active since Oct 2016

07 Nov 2016, 08:31

ABOSOLUTE *******

<p>i had 11gb of data expiring in 15/09/2020. on the 1st november it was GONE....I called vodacom, I emailed them proof of the sms on my cell, as they could not pick it up. </p> <p> </p> <p>this is by far the worst customer expience ive had with any company, I cant wait to end all ties with you and will never consider this company for future business.</p> <p> </p> <p>if you decide to call please call ********** </p>

0
Replies (1)
Vodacom
Vodacom's reply07 Nov 2016, 09:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,