Abominable

<p>Was sold a 5Gig data plan for my phone. What i got was a router which i never needed. 3 months later Im been charged for an extra handset and too top it off I cannot resolve my issue. Not 1 consultant can escalate the issue. Not a single manager has gotten back to me. I get sent automated messages that are asking for money. I have never in my 34 years dealt with such bad service ever... I have phoned daily for months and been in- store to sort out my dispute. I put a stop order on my debit account but Vodacom keeps my account active. For fear of been black-listed I have paid my account. Im soo insulted and frustrated with the whole of vodacom' i frastructure. I wish for it too burn red in the flames that its in. What an excuse for a company. </p>