1 reviews | Active since Jul 2016
Abnoxious staff
<p>I called Vodacom call centre this morning with an issue of disappearing air time after being told its not them that's the problem but fault but my phone, I said my good bye and requested to rate the service she then delibararely put me through the Boise password option, which also promises to redirect you to service staff and then cuts off the call. All I wanted was the reason why I would receive a balance massage that says one thing and a couple of minutes later a complete contrary massage of no air time no data nothing, I feel your staffs condescending attutude that borders on rudeness. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
