AF
Audrey F
1 reviews | Active since Sept 2015
03 Sept 2015, 16:04
abnormally high cost of data services
High cost of data for 3G laptop April 2015 R1.533.38,May 2015 R3.556.21,June 2015 R4.399.83,July 2015 R7.027.38,and August 2015 [URL Removed] lodged on the 31 August 2015 with the service provider to investigate the amount charged for data usage ref no.S3-8ERAC-CJG5 no response .The amount of R7.903.66 was debited and I have requested my bank to reverse the amount until I get clarity on the amount charged for data usage
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Vodacom's replyOfficial
03 Sept 2015, 16:10Hello nontsikelelofihl,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Vodacom's reply03 Sept 2015, 16:10
Official
Hello nontsikelelofihl,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM