Abhorrent service, yet again...

<p>The service I have received from vodacom has been absolutely abhorrent.</p> <p>For almost two weeks I have been trying to get a quote on cancelling a contract.</p> <p>Telephonically I just keep getting told that the system is down and via email I am just getting ignored.</p> <p>I have numerously stressed the urgency of the matter to several *********** vodacom staff but alas no results.</p> <p>Is it the norm with Vodacom to approach them via hellopeter for results?</p> <p>Absolutely despicable.</p> <p>If the system is really “down”, does it really take two weeks to fix?</p> <p>Is this a sham to try and dissuade me from cancelling my contract, if so, very very shady business practice.</p>