1 reviews | Active since Feb 2022
Abhorrent and disgusting service from *********** Vodacom.
Absolute abhorrent behaviour from vodacom. I have for the past 6 days fought with them about vodabucks they promise and simply dont allocate. I have sent all the proof and screenshots they requested. First they said they wont allocate it and then later on they said their "records" indicate it was allocated. Upon asking them how many-they simply ignore me. I then took a screen shot of my banked VB history where it clearly shows the amount of VB banked and on what date-this correlated with the screen shot of the sms proof that I reached the goal and are due 200 VB. They simply act stupid and tell me the reply stays the same and that they have allocated it. They only answer select questions and further they try and patronize you.
To make this even worse, this is the umpteenth time I have had to fight about the very same thing. I have all the proof, screenshots and messages that go way back that clearly shows the lies and deceit of Vodacom. I have now tried to use logic to reason with Vodacom, but it seems that's an foreign. So, my last resort will now be to do the same to them that George Prokas did to Cell C. I will start with social media platforms until that banner is made. I am canceling my 4 various Red contracts that the family used plus I am going to throw the additional 2 pre-paids in the braai and burn them. Then I am going to cancel the 2 business red VIP contracts as well. I am SICK of below-par service and ****y attitudes.
