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FRANNY B

1 reviews | Active since Feb 2011

07 Feb 2017, 14:54

AAAAND YOU REMAIN USELESS

<p>For a client to complain again for the second time on Hello Peter in two months...</p> <p>about the same thing?? Seriously guys... you took money that was not yours.</p> <p>I did not aggree to the amount that was deducted - I did not recieve anything in writing to know that the wrong amount would be deducted.</p> <p>So do the rightfull thing and refund me and come take freaken router for I did not agree to pay for it. i have wasted hours taking to managers and people sending me back and forth to this and that department. ek is gatvol.</p>

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Replies (1)
Vodacom
Vodacom's reply07 Feb 2017, 15:46
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,