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Richard B
1 reviews | Active since Sept 2010
23 Apr 2020, 12:21
AAAAND VR36O PLANET STILL *****ING MONEY AND VODACOM DOES NOTHING...
My father has been subscribed to what appears to be a ********** service, VR360 Planet via Vodacom, A SERVICE he never subscribed to and a service that other reports indicate on this very website that VODACOM HAS BEEN AWARE OF FOR MONTHS! It's proving impossible to lodge an actual valid complaint as per the standard channels much less a response - VODACOM - for this issue to keep recurring (I'm sure this won't me the last instance) I have to ask if YOU ARE COMPLICIT WITH THIS ***** by virtue of inaction?
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Vodacom's replyOfficial
23 Apr 2020, 12:36 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Apr 2020, 12:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Richard B's updateReviewer Update
23 Apr 2020, 15:02Thank you, if you could please respond on THIS forum so there's a public record as you appear to do ****** all in terms of resolving the issue when responding privately as can be seen by the number of complaints on HelloPeter as regards this issue...
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Richard B's update23 Apr 2020, 15:02
Reviewer Update
Thank you, if you could please respond on THIS forum so there's a public record as you appear to do ****** all in terms of resolving the issue when responding privately as can be seen by the number of complaints on HelloPeter as regards this issue...