A7-CT6B-SD1EL

I laid a complaint on the 4/02/2016 and again on the 17/02/2016 and then I called in 20/02/2016 and I still have not received any feedback regarding my query,on the first complaint I was helped quick and told the refund would take place from team leader but to date I have not received any feedback, I was debited R172.00 on the 04/02/2016 and I was told t R97.00 would be refunded due to me paying a connection fee at makro already, yet I received my statement showing that R172.00 will be debited again at the end of Feb, I was already debited his amount and it is incorrect and i should actually receive a refund and the R172 should not show on my statement for end Feb i should only pay R765.00 not R10.34 ( R172 to be removed and R97 refunded)<br> <br> please give feedback asap as it is already the 23/02/2016 which is 13 working days since i logged the first query, i have been a client for over 10 years and expect a certain level of service when i deal with you, i keep my contract paid and up to date, i expect my queries and issues sorted and adhered to as well please call on ***, number query on is *** opened at makro the 01/02/16