TL
Thieleman L

1 reviews | Active since Aug 2021

15 Aug 2021, 09:09

A32 phone not working

I just got my new Samsung A32 about a month ago. I have to restart it everyday between 4 and 10 times sometimes because it keeps on saying my sim is not available. My internet signal keeps freezing and then I have to switch off my mobile data and put it back on before it works again, making it difficult for people to reach me. I called Vodacom in Bloemfontein in the Waterfront a few times and no one calls me back. Today my phone's screen is getting darker and making flashing lights. It won't charge and I'm done struggling.

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Replies (1)
Vodacom
Vodacom's reply15 Aug 2021, 10:55
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team