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As a consumer, I'm frustrated with Vodacom's practices. When signing a contract, we agree to a set monthly fee for the chosen term of 24/36 months. However, it's unfair that they're allowed to increase premiums annually without consent. If we don't pay, we're penalized, yet they can raise prices by 8% at will. Additionally, when cheaper bundles are available the following year, we aren't notified or offered discounts. This is ********* and needs to be addressed. #ConsumerRights #UnfairPractices