JT
Justine T

1 reviews | Active since Mar 2016

23 Mar 2016, 14:11

A2-1LPQ-MBX1AU

Good day <br> <br> I'm writing to you because a need a solution to what I call unfair business deal with Vodacom<br> <br> I took a contract of 2 tablets Samsum Tab E at Vodacom Eastgate on 31/12/2015<br> <br> After few days, one of the tablet was not working and I took it back to repair and they couldn't fix it<br> <br> I was given a letter from the repair to Vodacom shop in Eastgate to collect another tablet. Upon arrival, Shirley told me that the Samsum Tab E was discontinuous.<br> They replaced it with the Vodacom Power 10. ( the amount that was due from the Vodacom head office was R2777...)<br> I did some research and discovered that the ACTUAL prise of the Vodacom Power 10 is R1999<br> <br> What will happened to the remaining amount from the R2777, as I'm paying R258 per month for the tablet of a lower amount and quality<br> <br> I brought back the Power 10 to the shop but Shirley didn't want to take it back and requested that I write to Joseph for solution<br> <br> Since I sent my complain to [Email Removed] no one has come back to me. All I want to know is if it's fair for me to still pay the price of the Samsum Tab E for a Vodacom Power 10????

0
Replies (1)
Vodacom
Vodacom's reply23 Mar 2016, 14:42
Official
Hello Justinekasongo,

We would like to apologise for any inconvenience caused.

We will be in contact with you in order to address this matter.

Kind regards
Consumer Website Team