TG
Tania G
1 reviews | Active since Feb 2019
20 Feb 2019, 16:36
A YEAR WITH NO FEEDBACK
Having been with Vodacom for the past 10-12 years, I had upgraded my phone (as I do every 2 years) in Jan 2018, with Vodacom, and had qualified for their promotions,A R5000.00 travel voucher, and to date-after many empty promises and "we are looking into this" I have simply been thrown under the rug and forgotten! Vodacom conveniently blames this on their agents, The Creative Counsel, whom are equally worse! Stop the blame and take action for what you advertised, FALSE ADVERTISING and EMPTY PROMISES!!!
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Replies (2)
Vodacom's replyOfficial
20 Feb 2019, 17:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Feb 2019, 17:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
20 Feb 2019, 18:30Dear Tania
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
For all Samsung Travel voucher queries, please email *** for further assistance.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
For all Samsung Travel voucher queries, please email *** for further assistance.
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Feb 2019, 18:30
Official
Dear Tania
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
For all Samsung Travel voucher queries, please email *** for further assistance.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
For all Samsung Travel voucher queries, please email *** for further assistance.
Regards,
Vodacom Consumer Website Team