1 reviews | Active since Sept 2016

04 Jul 2018, 11:33

A whole month - ag please man

On Sunday it is an ENTIRE MONTH I have been busy with Vodacom trying to sort out why i cannot buy data. A whole entire month people, a whole month. People phone me and email and then nothing. Nobody seems to care. Oh, we gave you R60 as a goodwill gesture ... well howz about fixing the problem? Why don't you come drop your phone and SIM by me for a whole month and i give you R60 and see how you feel?

0
Replies (1)
Vodacom
Vodacom's reply04 Jul 2018, 12:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team