A week without phone

<p>This review is for vodacom direct (online) department. I've ordered a phone last week Monday, and was pleased with the whole simplify ordering and fast delivery process. I got my phone on the next day. That's when the whole experience went pear-shape. First the new phone only use nano sim card, and a micro sim card is delivered with the phone, which mean I can't use the provided sim card. That's end up going to visit the shop, purchase a nano sim card and activate it with vodacom direct telephonically. </p> <p>The major issue is the porting the number, which I clearly stated it when I order the phone. I end up phoning every day and went to the shop twice and it's still hasn't come right after a whole week. There are multiple sms and promises for the past week, and I still can’t' use my phone. I don't want to recharge my current provider as whatever not used will forfeit after porting to Vodacom, and I can't put my current sim card (micro) to the new phone (nano)</p> <p>THis is a very bad experience and a worst start of the contract with Vodacom. </p>