PR
Paul R
1 reviews | Active since Dec 2009
08 May 2015, 16:49
A week to port to VC
I am unimpressed with VC porting process as a whole, i app**** Monday 4 May to port my MTN prepaid sim to VC and its still not done, scheduled to only maybe go through next Monday 11 May, maybe. First a problem pulling the number over, then a sim card issue, every time i have to wait 24h to see if maybe it will go through but nothing on the morning.<br> <br> I have done two trips to Clearwater Mall, my petrol, my parking fees, countless calls and emails to the store. Although they've been very helpful a week later i am still not a VC customer. I am hoping that Monday there is not another issue.<br> <br> I expect VC to compensate me for my costs and time in trying to become your customer.
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Replies (1)Vodacom's replyOfficial
09 May 2015, 08:31Hello Polish,
Thank you for making us aware of your complaint.
A consultant will review make contact with you to assist.
Kindest Regards
Consumer Website Team
Thank you for making us aware of your complaint.
A consultant will review make contact with you to assist.
Kindest Regards
Consumer Website Team
Vodacom's reply09 May 2015, 08:31
Official
Hello Polish,
Thank you for making us aware of your complaint.
A consultant will review make contact with you to assist.
Kindest Regards
Consumer Website Team
Thank you for making us aware of your complaint.
A consultant will review make contact with you to assist.
Kindest Regards
Consumer Website Team
