1 reviews | Active since Dec 2013
A week later and still no response
<p>I first logged a call with Vodacom a week ago, since then the most I have received is an sms to say that my call was closed. I have complained on Hellopeter and received the same generic message that a consultant would contact me yet I still have had no response.</p> <p>Will someone from Vodacom please give me a PHONE call so that I can finally understand what the issue with my profile is and how it can be fixed?</p> <p>I REFUSE TO PAY ANOTHER CENT TO VODACOM UNTIL THIS HAS BEEN SORTED OUT!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Two weeks and still no feedback. Well done Vodacom, well done.
Two weeks and still no feedback. Well done Vodacom, well done.
