ZH
Zaid H

1 reviews | Active since Dec 2013

02 May 2017, 11:32

A week later and still no response

<p>I first logged a call with Vodacom a week ago, since then the most I have received is an sms to say that my call was closed. I have complained on Hellopeter and received the same generic message that a consultant would contact me yet I still have had no response.</p> <p>Will someone from Vodacom please give me a PHONE call so that I can finally understand what the issue with my profile is and how it can be fixed?</p> <p>I REFUSE TO PAY ANOTHER CENT TO VODACOM UNTIL THIS HAS BEEN SORTED OUT!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply02 May 2017, 12:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team